CIO CENTRAL
Inspiration. Information. Thought leadership. To build your enterprise for the future.
Change
Companies are realizing the need to reduce environmental impact, and they’re looking to their CIOs to create measurable business results. Seated at the intersection of business and technology, CIOs are tasked with addressing a wide range of issues - from quantifying energy use and reducing carbon emissions to managing product lifecycles and creating operational efficiencies.
IBM's Energy and Environment whitepaper can help CIOs develop and implement these new policies across the entire enterprise. Drawing on IBM's unique ability to combine process transformation, deep industry expertise, and technological innovation, the paper provides a unique framework to guide CIOs as they create the efficiencies that will transform business now and in the future.
IBM's Energy and Environment whitepaper can help CIOs develop and implement these new policies across the entire enterprise. Drawing on IBM's unique ability to combine process transformation, deep industry expertise, and technological innovation, the paper provides a unique framework to guide CIOs as they create the efficiencies that will transform business now and in the future.
Unlock the value of information for business optimization.
Business Process and
Application Transformation.
Transform strategic vision into operational reality.
Balance the competing demands of technical innovation, cost control, and return on investment.
Transform the way organizations work through collaboration.
Information Agenda
Across every industry, companies are in a constant race to find new ways to offset common business challenges that can impact competitiveness. Information availability is often the answer, but just having access to information is no longer enough. To deliver business value, information must also be accurate, timely and easily accessible. Read how IBM's dynamic warehousing can help.
Information Agenda
High profile incidents involving process failures and data mismanagement have catapulted corporate governance to the top of the boardroom agenda. IT plays its own increasingly critical role in governance initiatives. Foremost among these challenges is the need to manage and control the mass of data that resides within different parts of the organization. This paper shows you how to get there.
Information Agenda
The lack of trusted information is on the minds of senior executives around the world and they're looking to CIO's for a new approach. That can mean a major shift in the CIO's approach to information delivery. CIOs now have access to a new strategy, planning and implementation approach for turning trusted information from a vision into a reality: the information agenda. Learn how IBM can help you deliver trusted information enterprise-wide.
Customer Stories
Storebrand needed to make timely and informed business decisions to provide better customer service. Working with IBM, Storebrand integrated its products and IT infrastructures to find an optimal way to query its product and customer data. For Storebrand, this led to flexible and quick response to customer needs.
Customer Stories
The Co-operators, Canada's leading multi-line insurer, found itself with siloed customer data systems that didn't communicate with each other. It lacked a 360 degree view of its customers. Working with IBM, Co-operators created a core customer information hub built on SOA for maximum flexibility with cross-references to policy, claims and billing systems.
Whitepapers
Many organizations are interested in using SOA to improve the integration of their business applications and data. They want to be able to respond more quickly to demands for new and changing services. Great. But how do you make sure that it all works? In this whitepaper, a team of IBM's top technologists–120 IT architects, developers, IT specialists, and project managers from around the globe have explored the issue and describe five key best practices for a successful deployment.
Whitepapers
Forward–thinking companies are forming collaborative partnerships with providers across the world. It's helping them market and acquire products and services that extend their business value and competitive edge. Taking full advantage of these global resources and becoming a globally integrated enterprise requires a heightened level of business flexibility. SOA is helping CIOs achieve the business agility needed to effectively compete in a globalized world.
Customer Stories
Staples wanted to build an online commerce platform to compliment in store sales while supporting its overall customer–centric business strategies. Staples teamed with IBM to deploy a powerful and flexible online commerce platform. This has led to groundbreaking services on Staples.com that have set a new standard for delivering customer value. The result? Sixty percent increase in online conversion rate. Increased customer satisfaction. And a thirty percent increase in peak transaction volume.
Customer Stories
While cost control is essential in the global truck and engine market, great products are what make customers buy. To keep its resources focused on product development and overseas growth, International Truck and Engine needed a higher degree of flexibility in the way its resources were allocated and managed. They collaborated with IBM to create a dynamic model for global expansion.
Whitepapers
A successful governance and risk mitigation strategy must operate at multiple levels with broad coverage. To help evaluate risk, IBM has developed the IBM Resilience Maturity Assessment Framework, providing objective, industry-specific analysis of its clients' business resiliency and exposure to risks. It helps organizations respond locally, regionally or globally to opportunities, threats, regulatory pressures and lawsuits while optimizing their use of budget and resources.
Whitepapers
Although the Payment Card Industry Data Security Standard (PCI DSS) has become a global requirement, many organizations are lacking in compliance. IBM believes that the PCI standard should be seen as an opportunity for your organization. IBM Internet Security Systems goes beyond simply assessing your PCI compliance status to providing detailed recommendations for creating a comprehensive security strategy.
Whitepapers
The role of service management is evolving. It is driving business innovation by encompassing the full service lifecycle. Applying service management best practices to the business of IT helps integrate the people, processes, technologies and information that service management requires, organizations need effective governance.
Whitepapers
The IT Governance Survey highlights insights from c–level executives on topics such as IT risks and value delivery. The purpose of the research was to reach members of the C–suite to determine their sense of priority and actions taken relative to IT governance, as well as their need for tools and services to help ensure effective IT governance.
Hughes Network Systems reduces costs and enhances customer loyalty with IBM Internet Security Systems.
Customer Stories
Every year, Hughes secures over one billion financial transactions. To make sure their customers' networks were secure, Hughes made a timetable. And a call to IBM. Net net? Security audit and compliance done ahead of schedule. As a result, Hughes met certification requirements before the deadline and improved customer service through enhanced transaction security.
Customer Stories
Nayana was looking to enhance network security for 50,000 customers without affecting performance and availability. They worked with IBM to develop a preemptive approach to network security. With this approach, Nayana enables customers to follow their own security policy and accommodate growth in their network traffic.
Customer Stories
With an outdated infrastructure, the Victorian Road System's is service desk employees had been struggling to respond quickly to incidents. Using IBM Tivoli Remote Control software, service personnel can remotely assume control of desktop computers and expediently resolve incidents without making a service trip to the physical location. VicRoads increased the number of IT issues resolved within four hours by approximately 30 percent and helped improve IT system availability while cutting management costs.
Assessment Tools
How do you improve the management of your IT infrastructure through an integrated set of IT services rather than managing it as groups of servers, software, databases and networks? The IBM IT Service Management Self–Assessment will help you better understand how your IT infrastructure can more effectively and efficiently deliver IT services. Taking this assessment is the first step delivering IT service efficiently, quantifying process performance, and increasing the value of existing investments.
Whitepapers
Many data centers have become highly distributed and somewhat fragmented. As a result, they are limited in their ability to change quickly and support the integration of new types of technology. IBM's vision for the new enterprise data center is based on experience with thousands of client engagements. It's an evolutionary model that helps reset the economics of IT and can dramatically improve operational efficiency.
Whitepapers
Increased demand for IT is also driving the need for data center energy efficiency. The companies that start implementing energy–efficient data centers now can begin to achieve payback earlier than those that wait another year or two. It's critical in a world where nearly every company now faces energy constraints that can undermine business growth. And CEOs are looking to CIOs for help. This whitepaper identifies several trends that are stimulating demand for IT capacity, to support business growth.Containing operating costs is one of the most important ways for the CIO to contribute to the successful growth of the company—and be valued as a member of the executive team.
Customer Stories
As kika/Leiner expanded throughout central Europe and the Middle East, their IT–related energy consumption increased. They needed to create efficiencies. With help from IBM's Project Big Green, kika/Leiner developed a new energy efficient "green" data center which will reduce electric power consumption by up to 40 percent.
Assessment Tools
The Green benchmarking tool set measures how well an organization is doing with regard to a range of issues related to sustainable IT. There are two sets of three benchmarks. The benchmarks compare your responses against data from other organizations across the world, providing a real measurement against live data.
Beyond Converged Networks: driving user productivity through unified communications and collaboration
Whitepapers
Communications and collaboration functions need to be unified across silos and beyond traditional business boundaries. By unifying communications, companies can build more flexible, real–time business models that respond more quickly to emerging marketplace opportunities and competitive threats. This paper articulates the IBM vision for unified communications and collaboration and the advantages of teaming with IBM to take converged communications to the next level.
Whitepapers
Today's successful CIO must be a master juggler—able to balance a set of constantly changing business demands against the incessant drive of next–generation technologies. IBM's Global Human Capital Study 2008 explores the challenges companies face as they work to more effectively attract, allocate and invest in their human capital. IBM has assembled an in–depth portfolio of best practices to guide CIOs in implementing and supporting enterprise–wide and in–house workforce transformation strategies.
Whitepapers
IBM has found real–time communication critical to optimizing productivity and containing costs. To get there, IBM uses industry leading IBM Lotus Sametime software for enterprise instant messaging, presence awareness, Web conferencing, point–to–point video, Internet telephony and much more. Companies can save an estimated $16.5 million per year in reduced phone costs from use of instant messaging and an estimated savings of $97 million per year in travel costs from use of Web conferencing.
Customer Stories
Norway–based Telenor wanted to expand in the fast–growing market for "machine–to–machine"(M2M) RFID. They teamed with IBM to create the first–ever hosted M2M offering by creating a flexible, low–cost shared services platform. The result was a substantial new revenue stream for Telenor.
Customer Stories
Relying on e–mail when working with teams around the world resulted in slow response times and version–control errors on documents for Nutra–Flo. They worked with IBM to build a complete global collaboration environment. It allowed the company to collect collaborative applications in a single customizable interface and conveniently group communications, helping to improve staff productivity.
Podcasts
In today's competitive environment, sharing information and expertise can be critical in driving both individual and organizational success. Join IBM experts as they discuss collaboration and how IBM can help clients take advantage of today's technologies and use collaboration to drive innovation and differentiation.
top of page